Generate on demand reports

Synoptek DRaaS Monitor enables you to generate reports that provide you both realtime and historical data. Synoptek DRaaS Monitor aggregates this data across one or more Synoptek DRaaS Appliances, highlighting the current activities on your Synoptek DRaaS Appliances and PNs and the trends over the last 2 years.

These reports (charts and graphs) help you answer questions about your system in an effort to help you:

  • make changes to your systems.
  • forecast the need for system changes.
  • prevent system failures.
  • debug system issues.

Overview Report

Overview Reports represents real-time data. Overview Reports aggregate the most recent backup, repository information, transfer, and self test for all the PNs. Unlike Historical Reports, Overview Reports do not display historical data; however, you can double-click on the pie charts to skip to the related historical report.

Backups Succeeded Chart. This chart displays whether the most recent (last) backup for every enrolled PN was successful or not. If, for example, 21 backups out of 23 were successful, the success rate is 91%. Simply hover-over or double-click on the pie chart to retrieve a list of the PNs that correspond to the backup failures.

Free Space in Repository Chart. This chart displays the current percentage of both free and used disk space in the snapshot repository. In case of a multi-tenant HA Appliance, the chart displays the sum of the free space on each snapshot repository and the sum of the used space on each snapshot repository Hover-over text provides you the percentage of free and unused space

DR Transfers Succeeded Chart. This chart displays whether the most recent (latest) DR transfer for every enrolled PN was successful or delayed. If, for example, you have 4 enrolled PNs, the chart displays the aggregation of the latest DR transfer for each of those PNs. If the DR transfer was successful for one of those PNs, but the DR connection was severed for some reason, the DR transfer for the three other PNs will be delayed until the connection is operating; in this case, this chart displays 75% delayed.

PNs Passing Self Test Chart. This chart displays the most recent (latest) self test that passed for every enrolled PN. If, for example, you have 42 enrolled PNs and 6 of them failed the latest self test, the pass rate is 88%. Simply hover-over or double-click on the pie chart to retrieve a list of the PNs that correspond to the self test failures.

  1. Log on to Synoptek DRaaS Monitor.
  2. Click on the REPORTS tab > Overview subtab.
  3. Wait for the charts to display.

Historical Report

Historical Reports can report on activity going back 24 months. Historical Reports communicate reporting information using graphs. You can choose from the following Historical Reports:

  • Backup Historical Report. Use this report in conjunction with the knowledge that queued snapshots can occur if the Synoptek DRaaS is overly busy backing up other PNs or if the PNs have short backup intervals.
    1. Backup Attempts Graph. This graph shows the total number of backup failures and successes in the time interval that you specified across different instances.

    2. Bytes Backed up Graph. The total number of bytes squirtcopy scanned, copied, and skipped in the time interval that you specified across the different instances. Synoptek DRaaS skips bytes/files if instructed to do so as outlined in Edit backup exclude list.

    3. Files Backed up Graph. The total number of scanned files on the PN by squirtcopy and the total number files that squirtcopy copied to the instances and within the time interval that you specified.

    4. Backup Margin Graph. If the margin value is low, backups are taking longer than expected to complete. This is the same value shown in the HA portal’s Backup Transfer Margin column. You might need to change your backup interval as outlined in Monitor protected nodes and Monitor backups.

  • Storage Historical Report. Use this historical report to determine if you need to add more snapshot disk space or delete orphan backups manually to free up space.
    1. Repo Space Graph. This graph displays the total number of bytes used on the Repository.

    2. Data Stored Graph. This graph displays the total bytes or files stored in the snapshot repository. The repository is the deduplicated archive of all snapshots of all of your Protected Nodes. From the repository, Synoptek DRaaS can reproduce a complete system image from any snapshot.

    3. Bytes Expired. When the Synoptek DRaaS Appliance was pre-configured, a specific amount of disk space was allocated to the repository. Moreover, Synoptek DRaaS has a built-in policy whereby if its disk space exceeds 85% Synoptek DRaaS begins to "free up" space by deleting PN backups, starting with the oldest backups. Files expired and bytes expired values refer to the data (in files and bytes) that Synoptek DRaaS expired plus the bytes expired due to the retention period being met.

    4. Bytes Used Graph. This graph displays the total number of bytes used on the Recovery Nodes.

    5. Deduplication Ratio Graph. This graph shows the data compression ratio, which is equal to the total number of bytes copied divided by the total number of bytes added. If your PNs all have the same data, you'll see a better compression ratio then if your PNs have unique data; the latter scenario is indicative of duplicate data on your PNs.

  • DR Transfer Historical Report. After performing a backup, the HA Appliance transfers this data from the HA Appliance to the DR Appliance. Use this report to help determine whether or not to adjust bandwidth throttling to speed up data transfers.

    1. Transfer Attempts Graph. This graph shows the number of HA-to-DR or DR-to-DRMirror or both transfer attempts and successes in the time interval that you specified and depending on the instances that you choose. For example, if you want to show all HA-to-DR transfers, then select the HA Appliances; do not select any DR Appliances.

    2. Transfer Rate to DR Graph. This graph shows the transfer rate, in bytes/seconds, for all successful transfers within a time interval that you specified.

    3. Data Sent to DR Graph. This graph shows the total bytes sent from the HA appliance and the total bytes sent to the DR appliance. The bandwidth limit is the transfer limit at the time of transfer that you defined in the Synoptek DRaaS portal.

    4. Transfer Time. If the transfers are taking longer than expected to complete, you might need to modify the backup interval, modify the Window Start time, and adjust bandwidth throttling.

  • Restore Historical Report.

    1. Self Tests Graph. Synoptek DRaaS can automatically test (also called Self Test), on a predefined schedule, recovery nodes’ ability to boot properly and can communicate with the Synoptek DRaaS Service. This historical report shows the number of self test failures and successes in the time interval that you specified. Use this data to help assess your PN’s vulnerability to disasters.

    2. Data Restored Graph. This historical report shows the number of bytes and files restored using FLR. You can use this chart to provide restore statistics for SLA reporting. You can also use this report to verify that the number of files and bytes that you expected to restore matches the files and bytes that were actually restored.

    3. Restore Attempts Graph. This historical report shows the number of FLR restore attempts that failed and succeeded.

  1. Log on to Synoptek DRaaS Monitor.
  2. Click on the REPORTS tab.
  3. Click on the Backup, Storage, DR Transfer, or Restore subtab. Each of these pages maps to a different Historical Report.
  4. Specify the reporting parameters.



    • In the Time drop-down list, specify the time interval that you want to capture. Each time interval displays information in specific reporting increments.
      Time Interval
      Reporting Increment
      Last 24 Hours
      15 minutes
      Last Week
      2 hours
      Last 3 Months
      Daily
      Last 24 Months
      Weekly
    • In the Level drop-down list, specify the entity on which you want to report:
      Level
      Displays data for...
      Customer
      All of a customer’s Synoptek DRaaS Appliances combined. For example, HA and DR. Customer is defined by APPLIANCE CONFIG > ADVANCED > License > Customer field.
      Appliance
      One specific Synoptek DRaaS Appliance. The Synoptek DRaaS Appliance is identified by APPLIANCE CONFIG > HYPERVISOR > Hypervisor Name field.
      Synoptek DRaaS
      One specific Synoptek DRaaS. In the case of a multi-tenant environment (DASHBOARD tab > Synoptek DRaaS STATUS page > Configuration field), one Synoptek DRaaS Appliance can have many Synoptek DRaaSs. The Synoptek DRaaS is identified by the Synoptek DRaaS Manager hostname (aka Manager hostname or Synoptek DRaaS hostname) as shown in DASHBOARD tab > Synoptek DRaaS STATUS page > Manager hostname field.
      PN
      One specific protected node.

    • In the Instances drop-down list, select the specific Customer(s), Appliance(s), Synoptek DRaaS(s), or PN(s) that you want included in your report.
  5. Click Update Chart.

  6. Restore Attempts Graph. This historical report shows the number of FLR restore attempts that failed and succeeded.

  7. (Optional) Zoom in on a subset of data by highlighting a section of the timeline. Click the Reset Zoom button when you’re done to return to the entire report.

  8. (Optional) Export the report. An export does not include zoom-in data.


Overview Report PN Backups
Overview Report HA Report
Overview Report DR Transfers
Overview Report Self Test
Overview Report Self Test
Detail Report Backup Attempts
Detail Report Bytes Backed Up
Detail Report Files Backed Up
Detail Report Backup Margin
Detail Report Repo Space
Detail Report Data Stored
Detail Report Bytes Expired
Detail Report Bytes Used
Detail Report Deduplication
Detail Report Deduplication
Detail Report Tranfers Rate To DR
Detail Report Data Sent To DR
Detail Report Transfer Margin
Detail Report Self Tests
Detail Report Data Restored
Detail Report Restore Attempts
report Parameters
Detail Repot Toggle Legend
Report Zoom
print Chart